Please check your email inbox and SPAM/JUNK folder for any missing order notifications. If you still cannot find it, contact our support team at [email protected].

Please contact our Customer Care team at [email protected] with your order number and clear photos of the item received. We will review and resolve the issue within 2–3 business days.

You may modify your order within 6 hours of placing it. After this period, your order enters production and cannot be changed or canceled. Please contact our Customer Care team as soon as possible at [email protected].

You may cancel your order within 6 hours of purchase with no fee. After 6 hours, your order is in production and cannot be canceled. For more details, please refer to our Refund & Return Policy.

Please email [email protected] with your order number and clear photos of the defective item. Once verified, we will send a replacement or issue a full refund, including shipping costs.

Your items may be shipped separately. Please check your emails for multiple tracking links. If any product is still missing, contact us at [email protected] with your order number and details. We will reply within 2–3 business days.

If a problem occurs due to our mistake (wrong item, misprint, damage, etc.), we will cover all costs for replacement or refund.
If an issue occurs due to customer error (wrong size, color, or design chosen), we cannot offer exchanges or refunds because all items are made to order.

If the issue is our fault, we will refund both the product price and original shipping cost.
If the issue is not our fault, shipping fees are non-refundable. Please check our Refund & Return Policy for details.

If your cancellation was approved within the 6-hour window, we will issue your refund to the original payment method within 5–7 business days. Banks or payment processors may take an additional 5–10 days to post the refund.

To extend the life of your printed garment, please follow these care instructions:
1. Turn inside out before washing.
2. Wash at a low temperature with mild detergent.
3. Do not bleach.
4. Hang dry only. Do not tumble dry.
5. Iron inside out.

If your item develops a print issue despite proper care, email [email protected] with a photo within 30 days of delivery. Depending on your case, a replacement or refund may be offered. Requests received after 30 days cannot be accepted.